Pv22 Privacy Policy — User Data Protection
This document explains how pv22 collects, uses, stores, and safeguards personal information of our platform users in Malaysia. Please read this policy carefully before registering or using any pv22 services.
Effective date: January 1, 2026. This policy may be updated from time to time.
Information We Collect
Account & Identity Information
During registration, pv22 collects information such as your full name, mobile number, date of birth, and email address. This information is required to verify your identity, confirm age eligibility (18 and above), and comply with relevant legal requirements.
When further verification is requested, supporting documents such as identity cards or passports may be required before processing the first withdrawal or during account security reviews.
Device, Browser & Usage Information
Pv22 automatically collects technical information when you access the platform, including device type, operating system, browser version, IP address, time zone, and pages visited. This data is used to ensure technical compatibility, detect suspicious activity, and improve platform performance.
Activity logs — such as login times, transaction types, and navigation patterns — are also stored for security and internal analytics purposes.
Local Payment Information (MYR)
To process deposits and withdrawals in Malaysian Ringgit (MYR), pv22 may store payment method information you provide — such as local bank account numbers, phone numbers linked to digital wallets (Boost, GrabPay), or transaction details needed for verification. Sensitive payment data is processed through secure channels and is not stored directly in pv22’s main systems unless required for transaction records.
Purpose of Information Use
Pv22 uses the information collected solely for the following purposes:
- Account management: Creating, verifying, and maintaining user accounts, including handling login requests, password recovery, and identity verification.
- Transaction processing: Safely and accurately processing deposits, withdrawals, and any financial transactions in MYR as requested by users.
- Platform security: Detecting, preventing, and investigating any fraud, unauthorized access, or violations of our terms of use.
- Service improvements: Analyze aggregate (non-individual) usage patterns to improve interface design, platform performance, and overall user experience.
- Service communications: Sending important notifications related to your account, transactions, policy changes, or relevant promotional information (unless the user has opted out).
- Compliance with legal obligations and applicable regulations in Malaysia.
Pv22 will not use your information for any purpose beyond the scope stated above without obtaining your consent first.
Cookies & Session Tracking
Pv22 uses cookies and similar session-tracking technologies to ensure the platform functions properly. These cookies allow the system to remember your login session, save your language preferences, and track navigation within your current session.
There are two categories of cookies used:
- Essential cookies: Necessary for basic platform functions such as session authentication, login security, and display stability. These cookies cannot be disabled without affecting platform functionality.
- Analytical and performance cookies that help pv22 understand how users interact with the platform for internal improvements. These cookies are not used for third-party advertising.
You can manage your cookie settings through your browser preferences. However, disabling essential cookies may affect your ability to log in or use certain features on the pv22 platform.
Data Storage, Security & Third-Party Sharing
Security & Storage
Pv22 user data is stored on servers protected with technical security measures including encryption during transmission and storage, tiered access controls, and continuous system activity monitoring.
Data will be retained for as long as a user's account remains active, or as long as necessary to fulfil legal obligations, resolve disputes, or enforce agreements. Once an account is permanently closed, personal data will be deleted or anonymised within a reasonable timeframe, unless a longer retention period is required by law.
Third-Party Sharing
Pv22 does not sell, rent, or disclose users' personal information to third parties for advertising or marketing purposes. Information may only be shared under the limited circumstances below:
- Payment providers and transaction processors needed to handle deposits and withdrawals in MYR.
- Technical service providers who assist with platform operations (subject to strict confidentiality agreements).
- Competent authorities where required to do so by law or a valid court order.
User Rights & How to Contact Us
As a pv22 user, you have the following rights regarding your personal data:
- Right of access: You have the right to request a copy of the personal information we hold about you.
- Right to rectification: You can request corrections or updates to inaccurate information through your account settings or by contacting support.
- Right to erasure: You may request deletion of your personal data, subject to any legal data retention obligations that may apply.
- The right to object to or restrict the processing of your data in certain situations permitted by law.
To exercise any of these rights, or if you have questions about this privacy policy, please contact us at:
Email: [email protected]
Privacy Policy Updates
Pv22 reserves the right to update or modify this privacy policy at any time. Users will be notified of any material changes via an in-platform notification or through their registered account email.
Continued use of the platform after any policy changes take effect will be considered your acceptance of the updated policy. We encourage you to review this page periodically.
For further inquiries, please visit the Frequently Asked Questions or contact the pv22 support team directly via the email provided above.
Your Data, Your Control
If you have any questions about how pv22 handles your personal data or want to start using our platform with confidence, we’re here to help.