Pv22 Responsible Gaming — Play Safe
Pv22 is fully committed to safe, responsible, and controlled gaming. This page provides guidelines, self-exclusion tools, and key information to help you enjoy entertainment within healthy limits.
Pv22's Commitment to Responsible Gaming
Pv22 recognises that online entertainment platforms should be used wisely and responsibly. We believe gaming should remain purely a form of entertainment — not a way to resolve financial problems or emotional stress.
As a responsible platform, pv22 provides a range of self-control tools that users can activate at any time through their account settings. We also encourage every user to set personal limits before starting any gaming session.
User safety is a top priority at pv22. We do not target ads or promotions at individuals who have chosen to take a break or self-exclude from the platform, and we work with professional support resources to ensure users who need help can access it easily.
Recognise the Signs of At-Risk Behaviour
Identifying at-risk behaviour patterns early is the most effective way to prevent more serious problems. Watch for the following signs in yourself or someone you care about:
Using borrowed money, emergency savings, or funds meant for daily necessities to finance gaming activity is a serious warning sign.
Playing well beyond the time you planned, neglecting work, family, or social responsibilities in order to keep playing.
Using gaming as an escape from stress, sadness, anxiety or everyday problems.
Continuing to play in an attempt to recover money already lost, even when this leads to mounting losses.
Hiding the extent of your play or how much you have spent from family members or close friends.
Feeling anxious, irritable, or uncomfortable when trying to cut back or take a break from playing.
Set Time & Budget Limits Before You Play
Personal Budget Limit
Decide in advance how much money you can set aside for entertainment over a week or a month — and make sure it is an amount you can afford to lose without affecting your daily living expenses, bills, savings, or family commitments.
Once your budget limit is reached, end your session without attempting to override it. Consistent financial discipline is the foundation of a positive and responsible entertainment experience.
Session Time Limit
Set a maximum session duration — for example, no more than one or two hours per day. Schedule regular breaks during play and make sure gaming does not interfere with sleep, meals, or family time.
Pv22 encourages users to enable the session time reminder feature in their account to receive notifications when their play session has reached their self-set duration.
Available Self-Control Tools
Pv22 offers several self-control features that users can activate directly through their account settings. These tools are designed to help you stay in control of your gaming activity.
Set a daily, weekly, or monthly deposit cap. Once the limit is in place, the pv22 system will automatically block any deposits that exceed the threshold you have chosen for that period.
If you feel you need a break from the platform for a few days or weeks, you can activate a temporary cool-off period. Your account will be preserved but access will be blocked for the duration you select.
For users who wish to stop playing for an extended period, the self-exclusion option allows you to fully block access to your account. Contact pv22 support for assistance activating this option.
To activate any of the self-control tools above, log in to your account or contact the pv22 support team at [email protected].
Minor Protection
Pv22 sets a minimum age requirement of eighteen (18) years for all platform users. Age verification is carried out during registration and may be re-enforced at any time during account security reviews.
We encourage parents and guardians to take the following steps to ensure minors cannot access online gaming platforms:
- Keep your account password and login details secure and out of reach of children.
- Use parental control software on shared devices to block access to online gaming sites.
- Talk to your children about the risks and age restrictions associated with online gaming.
- If you suspect a child has accessed your account, contact pv22 support immediately for further action.
Any account confirmed to be owned by or used by an underage individual will be closed immediately, and all associated funds will be returned in accordance with established procedures.
Get Help When You Need It
If you or someone you know is struggling to control their gaming activity, seeking professional help is a smart and courageous step. Problem gambling is a condition that can be addressed with the right support.
Pv22 encourages you to talk to someone you trust — whether a family member, close friend or mental health professional — if you feel gaming is starting to affect your life negatively. You do not have to face this alone.
For support related to your pv22 account, self-control tools, or exclusions, please contact us:
Email: [email protected]
You can also refer to the FAQ us for a step-by-step guide on how to activate self-control tools, or contact our team for immediate assistance.
You're in Control
Pv22 is here to support you in playing safely and responsibly. If you have any questions or need help managing your account settings, our team is ready to assist.